Help
Support
Something broken, a gym missing, or someone misusing the App? Email support@labcapy.dev.
Common fixes
"You're too far from this gym"
You need to be within about half a mile of a gym to report. Make sure location is on for Baddie Radar (iPhone: Settings → Baddie Radar → Location; Android: Settings → Apps → Baddie Radar → Permissions) and give it a few seconds to get a fix.
"You've reached today's limit for this gym"
Everyone gets two taps per gym per day, and up to five gyms per day. It resets at midnight, gym local time.
A gym shows "No data yet"
A gym-hour stays hidden until at least 3 different people have reported it recently. Bring friends. 😉
My gym isn't on the map
Email us the gym's name and address and we'll add it.
I can only see gyms near me
Signed-out users see gyms within 5 miles. Sign in with Apple or Google to see the whole map.
Delete your account
In the App, go to Me → Delete account. That deletes your account and all of your reports right away. Can't get into the App? Email us from the address tied to your Apple or Google sign-in and we'll do it for you. More in our Privacy Policy.
Gym opt-out
If you own or manage a gym and want it removed from Baddie Radar, email support@labcapy.dev with the subject "Gym opt-out", the gym's name and address, and your role there. Once confirmed, the gym is hidden from the map, heatmaps and leaderboards, and no new reports are accepted for it.
Report misuse
If you believe someone is using Baddie Radar to target or harass a person, tell us right away at support@labcapy.dev. If someone is in danger, contact local emergency services first.